1. Data controller

The controller of your personal data is Bezpieczny Odbiór — Odbiory mieszkań Kraków, registered at Władysława Łokietka 242G, 31-334 Kraków. Contact for data protection matters: kontakt [at] bezpiecznyodbior.pl.

2. Purposes and legal bases of processing

We process your personal data for the following purposes:

handling enquiries and preparing quotes (Art. 6(1)(b) GDPR — steps prior to entering into a contract);
performance of technical handover and related service contracts (Art. 6(1)(b) GDPR);
pursuing potential claims (Art. 6(1)(f) GDPR);
website traffic analysis using Google Analytics (Art. 6(1)(a) GDPR — only with your consent).

3. Data recipients

Your data may be shared with our trusted subcontractors: hosting providers (Netlify), analytics tools (Google Analytics — with consent), accounting, and legal services. All recipients are obliged to maintain confidentiality and protect data in accordance with the GDPR.

4. Retention period

We retain contact data for the period necessary to respond (up to 12 months), and in the case of a contract — for the duration of performance and 5 years after completion (accounting and tax obligations).

5. Your rights

Under the GDPR, you have the right to:

access your data and receive a copy;
rectification, erasure, or restriction of processing;
data portability;
object to processing;
withdraw consent at any time (without affecting the lawfulness of processing before withdrawal);
lodge a complaint with the President of the Personal Data Protection Office (UODO).

6. Cookies

The website uses cookies necessary for proper operation and — with your consent — Google Analytics cookies (with IP anonymisation). Consent can be withdrawn at any time by clearing browser data.

7. Transfers to third countries

Due to the use of Google Analytics, data may be transferred outside the EEA on the basis of standard contractual clauses approved by the European Commission.

8. Automated decision-making

We do not use automated decision-making or profiling within the meaning of Art. 22 GDPR.

9. Contact

For matters relating to personal data protection, please contact us at kontakt [at] bezpiecznyodbior.pl or by phone: 502 ··· ···.

Privacy policy